Conditions of Booking
Please read these booking conditions carefully, they are an important part of your contract for your tour.
These conditions of booking and information on this website set out the terms on which you contract with Eco Adventures. They shall be governed by and construed in accordance with Barbados law, being subject to the jurisdiction of the Courts of Barbados. No variation shall be of any effect unless in writing and by the authority of Eco Adventures.
1. You pay a deposit
When booking a tour; you must accept on behalf of all your party the terms of these conditions of booking and pay the appropriate deposit per person for all tours.
The deposit paid in respect of each tour is accepted as a first installment of the charge. The receipt or banking of a deposit or the making of a provisional reservation does not imply final acceptance of the booking; neither is a verbal quotation confirmation of final cost. If a booking cannot be accepted, notification and refund of any deposit will be sent as soon as possible.
If accepted a confirmation invoice will be forwarded to you normally within 2 weeks of receipt of your booking. The contract is made between us when we send this confirmation.
You can pay your deposit as per the instructions on our website.
2. You pay the balance
The balance of the price must be paid before the tour date.
Please note that we do not send a reminder.
3. If you change your booking
If after your booking has been confirmed you wish to transfer to a different tour or tour date, we will make every effort to satisfy your requirements provided that written notification is received at our offices from the person who made the booking, not later than the date on which balance of the original tour price is due for payment.
Alterations made within the balance due period will be regarded as a cancellation by you of the original tour and a new booking for a different tour, and the cancellation charges set out in paragraph 4 will apply.
If after your booking has been confirmed you are unavoidably prevented from proceeding and wish to transfer your confirmed booking to another suitable person, you can do so, provided that this is not later than 30 days before tour date. You, as transferor of the holiday, and the transferee shall be jointly and severally liable to us for the payment of the balance due, together with all additional charges of whatever sort imposed by the suppliers providing component parts of your tour.
In all cases, you will be required to pay an administration fee of US$100.00 per group.
4. If you cancel your booking
Should you, or any member of your party, be forced to cancel your tour booking you must, advise by e-mail. A cancellation will take effect from the date that written notice is received at our office. All such cancellations will be subject to a charge of a percentage of the total tour price, and the following scale indicates the maximum which will be charged in any circumstance.
Tours/ Cancellation charges
More than 56 days Deposit
More than 42 days 60%
42 -22 days 80%
21- 15 days 80%
14- 8 days 100%
7 days or less 100%
Note: If the reason for cancellation is covered under the terms of your holiday insurance policy you may be able to reclaim these charges. Cancellation charges are exclusive of holiday insurance premiums.
5. Rights of admission
Eco Adventures reserve the unconditional right to refuse a booking or to debar a person from a tour in the event of conduct which in our reasonable opinion is likely to cause distress, damage or annoyance to guests, employees, property or to any third party. This includes any guest who fails to advise us of a medical condition or of a disability which prevents their full participation in a tour program. If we are not informed in this way we cannot be held responsible for any inconvenience or costs incurred by you and this may include our refusal to complete your holiday arrangements. Cancellation charges of 100% would apply in these circumstances.
6. Prices
We will not impose any surcharges on the price of your tour less than 56 days before tour date. In addition, if surcharges become necessary before that time, we will absorb an amount up to the first 2% (excluding insurance premiums, new taxes and any amendment charges) of any surcharges that apply. Surcharges may be imposed to cover increases in transportation costs, including the costs of fuel, dues, taxes or fees chargeable for services or the exchange rates applied to the particular package. Where a surcharge is payable, there will be an administration fee of US$2.00 per person. If this means paying more than 10% on the holiday price, you will be entitled to cancel your holiday with a full refund of all monies paid except for amendment charges. Should you decide to cancel, you must exercise your right to do so within 14 days from the issue date printed on the confirmation invoice.
7. Brochure accuracy
The information given on this website has been carefully checked and we believe it is correct at the time of publication. We reserve the right to make changes and where they occur, they will be advised to you before the booking contract is concluded.
Brochure descriptions are provided by us in good faith and every care is taken to ensure accuracy. Between brochure publication and your tour, changes can and do occur. We feel it is right to point out that advertised facilities may be subject to change by the various suppliers concerned. There may be occasions when an advertised facility or activity is not available during your own holiday. This may be due to insufficient numbers, weather, operational or maintenance reasons.
8. If we alter your tour plans
If we have to alter your tour before departure, any alteration will either be major or minor. Where an alteration is minor, we will, if practical, advise you before departure, but we are not obliged to do so or to pay you compensation. A minor alteration is any alteration apart from a major alteration as defined below. When an alteration is a major alteration (and a major alteration is an alteration which involves changing your tour by more than 6 hours, we will advise you as soon as is reasonably possible. You will then have the choice of accepting the alteration, taking an alternative tour (and where this is of a lower price, we will refund the difference), or withdrawing from the contract and accepting a full refund of all monies paid. Where, after departure, a significant proportion of the services contracted for is or cannot be provided, you will have the choice of receiving a pro rata refund for the cost of the remainder of your tour, or accepting alternative arrangements.
9. If we cancel your tour
We make every endeavor to operate all of our tours. If we have to cancel your tour before your tour date, you will have the choice of taking an alternative tour (and where this is of a lower price we will refund the difference) or withdrawing from the contract and accepting a full refund of all monies paid. We shall not cancel a tour after the date when the payment of the balance becomes due, unless you, the guest, defaults in payment of an outstanding balance or unless it is necessary to do so as a result of force majeure.
Force majeure means unusual and unforeseeable circumstances beyond our control, the consequences of which neither we nor our suppliers could avoid, examples of which are war or threat of war, riots, civil strife, terrorist activities, industrial disputes, natural or nuclear disaster, fire or adverse weather conditions, level of water in rivers or other similar events beyond our control.
10. Parental responsibility
Parents or guardians undertake to accept full responsibility and supervision of and for their children at all times.
11. Passports, Visas and Health It is your own responsibility to check that your passport, visa or health certificate is in order. We cannot accept responsibility for any delay or expense incurred through irregularities in your documents.
12. Our complaints procedure
If you have a complaint during your tour you must notify our management, leader or local representative immediately and they will do their best to resolve the problem. All complaints that are received are thoroughly investigated and guests are kept informed. Sometimes investigations can take time, especially when awaiting a response from suppliers. We aim to settle all complaints amicably.
Please read these booking conditions carefully, they are an important part of your contract for your tour.
These conditions of booking and information on this website set out the terms on which you contract with Eco Adventures. They shall be governed by and construed in accordance with Barbados law, being subject to the jurisdiction of the Courts of Barbados. No variation shall be of any effect unless in writing and by the authority of Eco Adventures.
1. You pay a deposit
When booking a tour; you must accept on behalf of all your party the terms of these conditions of booking and pay the appropriate deposit per person for all tours.
The deposit paid in respect of each tour is accepted as a first installment of the charge. The receipt or banking of a deposit or the making of a provisional reservation does not imply final acceptance of the booking; neither is a verbal quotation confirmation of final cost. If a booking cannot be accepted, notification and refund of any deposit will be sent as soon as possible.
If accepted a confirmation invoice will be forwarded to you normally within 2 weeks of receipt of your booking. The contract is made between us when we send this confirmation.
You can pay your deposit as per the instructions on our website.
2. You pay the balance
The balance of the price must be paid before the tour date.
- Balance before tour date period - 8 weeks
Please note that we do not send a reminder.
3. If you change your booking
If after your booking has been confirmed you wish to transfer to a different tour or tour date, we will make every effort to satisfy your requirements provided that written notification is received at our offices from the person who made the booking, not later than the date on which balance of the original tour price is due for payment.
Alterations made within the balance due period will be regarded as a cancellation by you of the original tour and a new booking for a different tour, and the cancellation charges set out in paragraph 4 will apply.
If after your booking has been confirmed you are unavoidably prevented from proceeding and wish to transfer your confirmed booking to another suitable person, you can do so, provided that this is not later than 30 days before tour date. You, as transferor of the holiday, and the transferee shall be jointly and severally liable to us for the payment of the balance due, together with all additional charges of whatever sort imposed by the suppliers providing component parts of your tour.
In all cases, you will be required to pay an administration fee of US$100.00 per group.
4. If you cancel your booking
Should you, or any member of your party, be forced to cancel your tour booking you must, advise by e-mail. A cancellation will take effect from the date that written notice is received at our office. All such cancellations will be subject to a charge of a percentage of the total tour price, and the following scale indicates the maximum which will be charged in any circumstance.
Tours/ Cancellation charges
More than 56 days Deposit
More than 42 days 60%
42 -22 days 80%
21- 15 days 80%
14- 8 days 100%
7 days or less 100%
Note: If the reason for cancellation is covered under the terms of your holiday insurance policy you may be able to reclaim these charges. Cancellation charges are exclusive of holiday insurance premiums.
5. Rights of admission
Eco Adventures reserve the unconditional right to refuse a booking or to debar a person from a tour in the event of conduct which in our reasonable opinion is likely to cause distress, damage or annoyance to guests, employees, property or to any third party. This includes any guest who fails to advise us of a medical condition or of a disability which prevents their full participation in a tour program. If we are not informed in this way we cannot be held responsible for any inconvenience or costs incurred by you and this may include our refusal to complete your holiday arrangements. Cancellation charges of 100% would apply in these circumstances.
6. Prices
We will not impose any surcharges on the price of your tour less than 56 days before tour date. In addition, if surcharges become necessary before that time, we will absorb an amount up to the first 2% (excluding insurance premiums, new taxes and any amendment charges) of any surcharges that apply. Surcharges may be imposed to cover increases in transportation costs, including the costs of fuel, dues, taxes or fees chargeable for services or the exchange rates applied to the particular package. Where a surcharge is payable, there will be an administration fee of US$2.00 per person. If this means paying more than 10% on the holiday price, you will be entitled to cancel your holiday with a full refund of all monies paid except for amendment charges. Should you decide to cancel, you must exercise your right to do so within 14 days from the issue date printed on the confirmation invoice.
7. Brochure accuracy
The information given on this website has been carefully checked and we believe it is correct at the time of publication. We reserve the right to make changes and where they occur, they will be advised to you before the booking contract is concluded.
Brochure descriptions are provided by us in good faith and every care is taken to ensure accuracy. Between brochure publication and your tour, changes can and do occur. We feel it is right to point out that advertised facilities may be subject to change by the various suppliers concerned. There may be occasions when an advertised facility or activity is not available during your own holiday. This may be due to insufficient numbers, weather, operational or maintenance reasons.
8. If we alter your tour plans
If we have to alter your tour before departure, any alteration will either be major or minor. Where an alteration is minor, we will, if practical, advise you before departure, but we are not obliged to do so or to pay you compensation. A minor alteration is any alteration apart from a major alteration as defined below. When an alteration is a major alteration (and a major alteration is an alteration which involves changing your tour by more than 6 hours, we will advise you as soon as is reasonably possible. You will then have the choice of accepting the alteration, taking an alternative tour (and where this is of a lower price, we will refund the difference), or withdrawing from the contract and accepting a full refund of all monies paid. Where, after departure, a significant proportion of the services contracted for is or cannot be provided, you will have the choice of receiving a pro rata refund for the cost of the remainder of your tour, or accepting alternative arrangements.
9. If we cancel your tour
We make every endeavor to operate all of our tours. If we have to cancel your tour before your tour date, you will have the choice of taking an alternative tour (and where this is of a lower price we will refund the difference) or withdrawing from the contract and accepting a full refund of all monies paid. We shall not cancel a tour after the date when the payment of the balance becomes due, unless you, the guest, defaults in payment of an outstanding balance or unless it is necessary to do so as a result of force majeure.
Force majeure means unusual and unforeseeable circumstances beyond our control, the consequences of which neither we nor our suppliers could avoid, examples of which are war or threat of war, riots, civil strife, terrorist activities, industrial disputes, natural or nuclear disaster, fire or adverse weather conditions, level of water in rivers or other similar events beyond our control.
10. Parental responsibility
Parents or guardians undertake to accept full responsibility and supervision of and for their children at all times.
11. Passports, Visas and Health It is your own responsibility to check that your passport, visa or health certificate is in order. We cannot accept responsibility for any delay or expense incurred through irregularities in your documents.
12. Our complaints procedure
If you have a complaint during your tour you must notify our management, leader or local representative immediately and they will do their best to resolve the problem. All complaints that are received are thoroughly investigated and guests are kept informed. Sometimes investigations can take time, especially when awaiting a response from suppliers. We aim to settle all complaints amicably.